PRIVACY POLICY

1. Introduction

1. Bamboo Yoga Retreat (“we,” “us,” or “our”) is committed to protecting the privacy of individuals who visit our website, use our services, or interact with us. This Privacy Policy outlines how we collect, use, disclose, and protect personal information.

2. Information We Collect

2.1 Personal Information: – We may collect personal information, such as name, address, phone number, nationality, and email address when you book a yoga holiday or retreat, complete our Guest Form upon check-in, sign up for our newsletter, or communicate with us.

2.2 Automatically Collected Information: – When you visit our website, we may automatically collect certain information, such as your IP address, browser type, operating system, and browsing activity. We may use cookies or similar technologies to enhance your experience and collect this information.

2.3 Information Collected by Our Online Booking System: – When you make a booking through our website, we may collect personal information, such as your name, email address, phone number, payment information, and booking details.

2.4 Information Collected by Our Email Sign-up Form: – When you sign up for our newsletter, we may collect personal information, such as your name and email address.

2.5 Information Collected on Guest Form: – Upon check-in for your yoga holiday or retreat, we require you to complete a guest form that asks for personal information, including name, address, phone number, nationality, and email address. Please note that the information collected on the Guest Form will be used specifically for administrative and operational purposes during your stay at Bamboo Yoga Retreat.

3. Use of Information

3.1 Providing Services: – We may use personal information to fulfill your bookings, provide customer support, and deliver our services, including yoga holidays, retreats, workshops, and events.

3.2 Communication: – We may use personal information to communicate with you about your bookings, send newsletters or promotional materials, and respond to your inquiries.

3.3 Guest Form Information: – The information collected on the Guest Form is used for administrative and operational purposes during your stay at Bamboo Yoga Retreat. This includes fulfilling legal requirements, maintaining guest records, and ensuring the smooth provision of our services.

3.4 Analytics and Improvements: – We may analyse user behavior and preferences to improve our website, services, and customer experience. This analysis may involve the use of aggregated and anonymized data.

4. Sharing of Information

4.1 Service Providers: – We may share personal information with trusted third-party service providers who assist us in operating our business, such as payment processors and marketing agencies. These providers are contractually bound to keep the information confidential and use it only for specified purposes.

4.2 Legal Compliance and Protection: – We may disclose personal information to comply with applicable laws, regulations, legal processes, or enforceable governmental requests. We may also disclose information to protect our rights, property, and safety or the rights, property, and safety of our users or others.

4.3 Consent: – We will obtain your consent before sharing your personal information with third parties for purposes other than those described in this Privacy Policy.

5. Legal basis for Data Processing

5.1 We rely on the following legal bases for processing your personal information:

–     Your consent, which you provide when you book a yoga holiday or retreat or sign up for our newsletter

–     Our legitimate interests, such as to provide you with the best possible service and to improve our website

–     The performance of a contract between you and us, such as to complete and manage your booking

–     Compliance with legal and regulatory requirements

6. Data Retention

6.1 We will retain your personal information for as long as necessary to fulfil the purposes for which it was collected, unless a longer retention period is required or permitted by law

We will retain your personal data as follows:

Personal data category or categories will be retained for a minimum period of 30 days following, and for a maximum period of 5 years.

In some cases it is not possible for us to specify in advance the periods for which your personal data will be retained. In such cases, we will determine the period of retention based on the following criteria:

The period of retention of your data will be determined based on your email subscription preferences, your engagement with our email newsletters including opening and clicking, and your purchases.

Notwithstanding the other provisions of this Section 6, we may retain your personal data where such retention is necessary for compliance with a legal obligation to which we are subject, or in order to protect your vital interests or the vital interests of another natural person.

7. Data Security

7.1 We implement reasonable security measures to protect personal information from unauthorized access, loss, misuse, or disclosure. However, no data transmission over the internet or electronic storage system can be guaranteed as 100% secure.

8.Your Rights

8.1 You have the right to access, update, correct, or delete your personal information held by us. You may also have the right to restrict or object to certain processing activities. To exercise these rights or to make inquiries regarding this Privacy Policy, please contact us using the information provided in Section 10.

9. Third-Party Links

9.1 Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of such third parties. We encourage you to review the privacy policies of those third parties.

10. Contact Us

10.1 If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at info@bamboo-yoga-retreat.com.

11. Updates to the Privacy Policy
11.1 We reserve the right to update this Privacy Policy from time to time. We will notify you of any material changes by posting the revised policy on our website or by other reasonable means. We encourage you to review this Privacy Policy periodically.